Privacy Policy
Last updated: 30 October 2026. This policy describes how Soleread handles personal information when you browse our website, create an account, place an order or contact us. SoleRead is operated by 深圳市太阳科技有限公司, at 智学通门店, 赛格广场, 深南中路, 福田区, 深圳市, 广东省, 中国.
Information we collect
We may collect your name, email address, billing and delivery address, telephone number, order details, account information, messages to support, and technical information such as IP address, browser details and cookies. Payment providers process payment credentials; we do not ask you to send card details by email.
Why we use it
We use this information to process and deliver orders, provide customer support, administer accounts, prevent fraud, keep our website secure and meet legal obligations. Where required by law, we request consent before optional analytics or marketing. You can withdraw marketing consent at any time.
Sharing and international transfers
We share only the information needed with our website host, payment processors, delivery carriers, email providers and technical service providers. Orders may be fulfilled from China, so delivery information may be transferred to China and other countries involved in fulfillment. We do not sell customer personal information.
Cookies and analytics
Essential cookies keep the cart, checkout and account working. The site may also use analytics or translation tools. Your browser may let you control cookies; blocking essential cookies can stop checkout from working.
Retention and your rights
We keep order records for the period required by tax, accounting and consumer laws, and other data only as long as needed for the purposes above. Depending on your location, you may request access, correction, deletion, a copy of your data, or object to certain processing. You may also complain to your local data-protection authority.
Contact
For privacy requests, contact support@soleread.com. Please include enough information to identify your account or order, but do not send passwords or payment-card details. Business operator: 深圳市太阳科技有限公司. Contact address: 智学通门店, 赛格广场, 深南中路, 福田区, 深圳市, 广东省, 中国.